DATE: Feb 11, 2026 | Published by: mahmood albalushi
One of the most critical steps in the flight booking process is entering passenger information correctly. Even a small mistake in the name, passport number, or date of birth can lead to serious issues such as boarding denial, penalties, or ticket cancellation.
In this Fly Al-Rafah guide, we explain why accurate passenger details matter and what travelers should carefully review before confirming a booking.
The details printed on an airline ticket must exactly match the passenger’s official identification documents. Airlines and reservation systems do not allow discrepancies.
Incorrect information may result in:
Boarding denial
Inability to issue a boarding pass
Name correction penalties
Forced ticket cancellation
Loss of payment
During the booking process, passengers should verify:
✔ First and last name
✔ Date of birth
✔ Passport number
✔ Passport expiry date
✔ Nationality
✔ Gender (required by some airlines)
Typical errors that frequently occur include:
Misspelled names
Name order mismatch
Incorrect passport numbers
Wrong birth dates
Invalid passport expiry dates
Even a single incorrect letter can cause travel complications.
✔ Always enter details directly from the passport
✔ Avoid typing from memory
✔ Double-check all information before payment
✔ Pay extra attention to group bookings
✔ Do not use abbreviations or nicknames
Depending on airline policies and ticket conditions:
Some tickets are non-correctable
Some require penalty fees
In certain cases, full ticket cancellation may be required
Prevention is always easier than correction.
Entering accurate passenger information is a simple but essential step in ensuring a smooth travel experience. Taking a few extra moments to review details can prevent major issues and unnecessary costs.
Fly Al-Rafah always recommends verifying passenger details against official documents before finalizing any reservation.

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