Terms and Conditions

1. Definitions

• "Company" refers to Alrafah Travel & Tourism, the operator of flyalrafah.com.
• "Website" refers to flyalrafah.com.
• "User" refers to anyone who accesses or uses the Website.
• "Services" refers to all services provided by the Company through the Website.

2. Use of the Website

2.1 Eligibility
You must be at least 18 years old to use our Website and Services. By using our Website, you represent and warrant that you meet this eligibility requirement.

2.2 Account Registration
To access certain features of the Website, you may need to register for an account. You agree to provide accurate and complete information during the registration process and to keep your account information updated.

2.3 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3. Booking and Payments

3.1 Booking
When you make a booking through our Website, you agree to provide accurate and complete information. All bookings are subject to availability and our acceptance.

3.2 Payments
Payments for bookings must be made in full at the time of booking unless otherwise specified. We accept various forms of payment, which will be detailed during the booking process.

3.3 Cancellation and Refunds
Cancellation and refund policies vary depending on the specific service booked. Please review the terms and conditions specific to your booking for detailed information on cancellations and refunds.

4. User Conduct

4.1 Prohibited Activities
Users are prohibited from:

• Using the Website for any unlawful purpose.
• Impersonating any person or entity.
• Posting or transmitting any harmful, infringing, or otherwise objectionable content.
• Engaging in any activity that interferes with or disrupts the Website or Services.

4.2 User Content
If you submit any content to the Website, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, and display such content. You represent and warrant that you own or have the necessary rights to submit the content.

5. Intellectual Property

All content on the Website, including text, graphics, logos, and images, is the property of the Company or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from the Website without our prior written permission.

6. Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website or Services, even if we have been advised of the possibility of such damages.

7. Indemnification

You agree to indemnify and hold the Company, its affiliates, officers, agents, and employees harmless from any claims, liabilities, damages, losses, or expenses arising out of your use of the Website or Services, your violation of these Terms, or your violation of any third-party rights.

8. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website following the posting of changes constitutes your acceptance of such changes.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Sultanate of Oman, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Oman.