Flexible Cancellations & Easy Refunds

🛑 FlyAlrafah Cancellation & Refund Policy

At FlyAlrafah, we understand that plans can change. That’s why we offer flexible cancellation options with refunds depending on notice period and ticket type.

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📅 Cancellation Notice

• ✈️ Cancellations must be made at least 24 hours before departure to be eligible for a refund.

• ❗ Cancellations within 24 hours of departure may incur higher fees or result in no refund.

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💸 Refund Eligibility

• ✅ Full Refund:
  Cancellations made more than 7 days before departure.

• ⚠️ Partial Refund:
  Cancellations made between 7 days and 24 hours before departure — subject to an administrative fee.

• ❌ No Refund:
  Cancellations made less than 24 hours before departure.

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🎫 Ticket Type Matters

• 🔒 Non-Refundable Tickets:
  Not eligible for refund. However, they may be rebooked or exchanged with a fee.

• 🔓 Refundable Tickets:
  Eligible for full or partial refunds, depending on cancellation notice period.

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🚨 Special Circumstances

• 🏥 In case of medical emergencies or unforeseen events, passengers may request special consideration.

• 📄 Valid documentation must be provided for review.

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🧾 How to Cancel or Request a Refund

• 🌐 Via our website: FlyAlrafah.com

• 📞 Customer service hotline

• 🏢 FlyAlrafah ticket offices

⏱️ Refunds will be processed within 7–14 business days to the original payment method.

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💼 Administrative Fees

• An administrative fee applies to all cancellations and refund requests.

• The amount depends on the ticket type and notice period.

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🔄 Policy Updates

FlyAlrafah reserves the right to update this policy at any time.
📌 Please review the latest policy at the time of booking.